How We Work With You

A standard or recurring clean covers routine upkeep: kitchen surfaces and stovetop, full bathroom sanitization, vacuuming and mopping floors, dusting reachable surfaces, and trash removal.

A deep clean (which we recommend for first-time visits) goes further — inside appliances, cabinet fronts, baseboards, window sills and tracks, high-reach dusting, and detail work that routine cleans skip. Move-in/move-out cleans are a full deep clean of an empty or near-empty home.

Add-ons such as inside the oven or fridge, interior windows, and laundry are available and quoted separately. The exact checklist for your home is what we agree on in your quote.

Our pricing is flat-rate, based on the size of your home (bedrooms and bathrooms), its condition, and how often we visit — not by the hour. Recurring cleans start around $130 for a 1-bed home; deep and move-out cleans run higher.

Quotes are estimates based on what you tell us about your home. Heavy buildup, extra rooms, pets, significant clutter, or add-ons can increase the price. If the home is meaningfully different from what was described, we’ll talk with you about any change before we do the extra work. There is a $100 service minimum, and new clients get $25 off their first clean.

Plans change — we understand. Please give us at least 24 hours’ notice to cancel or reschedule and there’s no fee. For cancellations inside 24 hours or a no-show (we can’t access the home at the scheduled time), we may apply a fee to cover the time our team had reserved for you. We’ll always explain any fee in advance.

We schedule an arrival window rather than an exact minute, since cleans before yours can run a little long or short. We’ll let you know when we’re on the way, and if anything delays us, we’ll text you promptly. We do our best to always arrive within your window.

We’re a new, owner-run business and our reputation means everything to us. If something about your clean isn’t right, tell us within 24 hours and we’ll listen and work with you in good faith to address it.

This applies to the cleaning itself. It doesn’t cover pre-existing issues, areas we were asked not to clean or couldn’t safely access, or normal wear — but if you’re unsure, just reach out and we’ll talk it through.

Let us know how to get in — many clients leave a key or a door/lock code. Please make sure we have safe, reasonable access at the scheduled time, that water and power are on, and that there’s somewhere to park.

If you have pets, tell us in advance and let us know how you’d like us to handle them. A quick pick-up of clutter, valuables, and anything fragile or irreplaceable before we arrive helps us clean thoroughly and protect your belongings.

Payment is due after each cleaning, or on the schedule we arrange with you for recurring service. We’ll walk you through the payment methods we accept when you book, so there are no surprises.

We treat your home and belongings with real care. In the unlikely event something is damaged by our team, please tell us within 48 hours so we can look into it and address it fairly. Reporting promptly helps us understand what happened and make it right.

To help us protect your things, please set aside or secure any items that are especially fragile, valuable, or irreplaceable before your appointment.

For the safety of your home and our team, we may decline or reschedule a job, or adjust the price before starting, if a home is unsafe, unsanitary, pest-infested, or significantly more cluttered or soiled than described. We’ll always communicate with you first rather than surprise you.

When you request a quote we collect basic contact details so we can reach you and provide service. We don’t sell your information. For the full details, see our Privacy Policy.