Frequently Asked Questions
We've Got Answers
Everything you need to know before booking. Can't find what you're looking for? Just call or message us.
Booking & Scheduling
How do I get a quote?expand_more
Fill out our quick quote form and we'll respond with pricing within 1 business hour. You can also call us directly at (385) 236-3359.
How far in advance do I need to book?expand_more
We can often accommodate same-week bookings. For recurring service or specific dates, we recommend booking 3–5 days ahead to secure your preferred time.
Do I need to be home during the cleaning?expand_more
No. Many clients provide a key or door code and let us work independently. We'll send a confirmation when we arrive and again when we're done.
Can I reschedule or cancel?expand_more
Yes — just give us 24 hours notice and there's no fee. Cancellations within 24 hours may incur a small fee to cover our team's reserved time.
Pricing & Payment
How is pricing determined?expand_more
Pricing is flat-rate, based on home size (bedrooms and bathrooms), condition, and how often we visit — no hourly surprises. Recurring cleans start around $130 for a 1-bed home; deep and move-out cleans run higher. Heavy buildup, extra rooms, pets, clutter, or add-ons can affect the final price, and we will always show you an itemized quote with no hidden fees.
Do you have a new-client offer?expand_more
Yes — as one of our founding clients, you get $25 off your first clean on any clean of $100 or more. Just mention the offer when you request your quote and we will apply it.
Do recurring clients get a discount?expand_more
Yes. Recurring clients receive a discount, and the more frequent your service, the better your rate — weekly clients get our best pricing.
When do I pay?expand_more
Payment is due after each cleaning. We'll walk you through our accepted payment methods when you book.
The Cleaning
Do you bring your own supplies?expand_more
Yes. We arrive fully equipped with professional-grade cleaning products and all the tools the job needs. If you have a product you prefer we use, just let us know.
Can you use specific products in my home?expand_more
Of course. Tell us about any allergies, sensitivities, or products you would like us to use — or avoid — and we will work with your preferences. If you would prefer we use your own supplies, that is no problem either.
What's the difference between Standard and Deep Cleaning?expand_more
Standard cleaning covers routine maintenance — surfaces, floors, bathrooms, and kitchens. Deep cleaning goes further: inside appliances, cabinet interiors, baseboards, ceiling fans, and hard-to-reach areas. We usually recommend starting with a deep clean, then keeping it up with recurring visits.
Will I have the same cleaners each visit?expand_more
We make every effort to assign you a consistent team. You'll be notified in advance if there's ever a change.
Trust & Safety
Who will be cleaning my home?expand_more
You’ll have a small, consistent team you can count on, and we’ll always let you know in advance if anything ever changes. As a locally owned business, we keep every clean personal and accountable.
What if I'm not happy with the clean?expand_more
We are a brand-new, owner-run business and our reputation means everything to us. If something is not right, tell us within 24 hours — we will listen and work with you to make it right.
Still Have Questions?
We're Happy to Help
Reach out and we'll get back to you within the hour during business hours.